Monday 11 November 2013

Leading in a Digital World




Opening keynote of conference proper this morning. Huge auditorium, very slick and professional as usual.
Conference theme is leading in a digital world, focusing on not if or when we go digital, but how fast. We need digital strategies that are integrated with our business strategies.
4 forces driving what we do, cloud, mobile, social, information
We are entering an era of digital industrial economy where every budget is an IT budget.

What should CIOs be responsible for in this new era? They need to manage, and have skills in the following five things:
Digital technology architecture
Enterprise information architecture
Cyber security and risk
Industrialised IT infrastructure
Digital leadership

3 imminent and important challenges:
Digitalisation, what it means, how it grows
Suppliers, and how digitalisation affects them
Information and the opportunities and risks it presents

Digitalisation
Transformation of the business. Unprecedented combinations of new technologies. Digital products, services and customer expertise. More transparency, higher effectiveness. Internet of everything. Better connection with customers.
Some Gartner predictions:
By 2017 10% of computers will be learning
By 2020 1 in 3 knowledge workers will be replaced by smart machines they trained.
By 2020 there will be 30 billion devices connected to the intent.

Suppliers
Suppliers will change. In digital industrial economy we will see a new wave of vendors. We will need different supplier management skills.
There will be more IT, not less.
Largest growing technology market is the consumer one. Mobile, smart devices have taken over the technology world. By 2017 more words will be typed on glass than on physical keyboards.

Information
Everything connected to Internet produces data. Data is consumed and produced by smart devices. Is a lack of organisational skills to manage this explosion of data. An opportunity, but also a risk. Cyber security will be an ongoing concern. Big data creates vulnerabilities in our infrastructures. We need to create privacy by design in our infrastructure. Use data driven predictive security. Rapid detection and response will dominate security budgets by 2020.

We are seeing rise of Chief Digital Officers. Are they competing with CIOs? Or are they change agents? CIOs need to build their five skills listed above to become the digital leaders. We need to harness digital technologies to transform our organisations.

Things, people, places and systems come together in the Internet of Things, Nice illustration using a city plaza, buildings and cars communicating with each other. Cars that autonomously move them selves when parking becomes available somewhere cheaper.
Senseaware is an early example of digital future. Monitors everything about transport of organs by FedEx and sends information about location, temperature, light exposure etc.
Financial institutions will also change. Already seeing beginning of this with Kickstarter, bitcoin, peer to peer lending.
Parkatmyhouse.com. Can rent your driveway out as a parking space. Someone else parking in your drive used to be a problem, now it's a revenue stream. Everybody can be a technology company.
Every company will become a technology company

Internet of things, will be a huge range of smart objects. Some as simple as a sensor that tells you when a plant needs watering. Some as complex as a car. Every piece of domestic equipment will be controllable and able to report on its status. Already appearing.
Adidas have a football with sensors that link to an app to tell you how to improve your game.
A smart cooking thermometer is linked to an iPhone app to monitor your cooking
Huggies, nappy manufacturer have a sensor called tweetpee! Tells you when nappy needs changing.
Nike fuel band, wrist band monitoring health.

3D printing will totally revolutionise product manufacturing,
Can already print concrete. Jewellers using it. US military has deployed it to fix components.
Gartner predicts that by 2017 at least 7 of the worlds top ten multichannel retailers will be using 3D printing.

Analysing data produced by Internet of things is a huge challenge. Also need decisions, not just analysis. This needs processing power. IBMs Watson is a cognitive computer. Computers can drive cars. They can make sophisticated decisions, and we will have to allow them to do so.

We need to move from running IT to being an information and technology leader. We need to find ways of enabling the digital future and embrace innovation. Explore emerging technologies.

Good start to conference proper.


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